Using AI Wisely in HR and the Workplace
In the past decade, the use of Artificial Intelligence (AI) has continued to expand into every area of the workplace, including HR.
The use of AI in Human Resources potentially saves time and money, and reduces the monotony of repetitive tasks. It can help prioritize good candidates when recruiting, for example, reducing the time spent going through hundreds of applications. It can help with payroll, aspects of training, and a host of other HR-related tasks.
In this digital age, a word of caution is needed. While AI is becoming more prominent for various job aspects, human knowledge and interaction is still necessary for others, which should never be replaced.
Using AI has helped HR to save time and focus on the issues that need a more human touch, but organizations need to continue to prioritize using human employees. Technology needs to be seen as an aid to achieve more work/life balance for employees, not a replacement for them. It’s important to create a written policy to determine when AI can be used in the workplace.