Our Team

Sonya is an innovative human resource professional with more than 30 years in HR roles, and 15 years as a top HR executive. Sonya brings so much talent to Flex HR, as she is highly skilled in human resource strategy, organizational culture, legal compliance, policy formulation, process improvement, labor/employee relations, compensation and benefits, risk management, HRIS system implementation, talent recruitment and retention.

 

Sonya creates strong people teams with her collaborative leadership style. She has worked for organizations in the pharmaceutical and community banking industries. Sonya’s passion is building and sustaining a positive work culture through change management solutions and employee experience. Sonya is well-equipped with various HRIS management systems and is experienced in consolidating and implementing the standardization of policies, compensation, onboarding, and benefits processes.

 

Sonya has worked with diverse boards, sub-committees of boards, auditors, and regulators. Sonya received her BA in human resources from Georgia Southern University.

 

When Sonya is not working, she enjoys time at the beach, specifically in Hilton Head. Her son is graduating soon with a master’s degree in accounting from the University of Georgia and she couldn’t be prouder.

Megan has demonstrated many years of success in human resources and strategic leadership across a variety of business environments. She is very results- oriented, leading human capital through diverse business cycles and has an extensive background working with high-growth, start-up and multiple, high-volume organizations. Megan enjoys providing HR consulting services and facilitating implementation of solutions that align with the company’s overall direction.

 

Megan’s HR knowledge spans compensation design, multi-jurisdiction handbook design, HR analytics, policy & program development, employment law, employment relations, project management, recruitment, on-boarding efforts, and compliance.

 

Megan currently resides in the Washington, DC, area and has served as a trusted HR-oriented thought partner for business leaders across the U.S. in their development, implementation, and evaluation of people-related programs, policies, and initiatives.

 

Education and Certifications:

• Senior Professional in Human Resources (SPHR), HRCI
• Certificate – People Analytics, AIHR
• Certificate – Data Analytics, General Assembly
• Master of International Relations, Macquarie University
• Bachelor of Arts, Conflict Resolution, Juniata College

With a career spanning over two decades, Jeanne Corey is a seasoned HR consultant and leader who has built a reputation for transforming organizations and cultivating high-performing teams. As a Consultant, Jeanne partners with small to mid-sized businesses, offering tailored HR solutions designed to drive both people and business success. Whether it is identifying and developing talent, navigating organizational changes, delivering customized training solutions, policies and procedures, or ensuring HR compliance, her approach is rooted in creating sustainable practices that enhance business strategy, employee engagement and operational efficiency. In addition, her ability to seamlessly implement well-defined policies and procedures ensures consistency, compliance, and operational excellence across diverse teams and organizations.

 

Jeanne’s expertise lies in talent management and development, where she excels at identifying and nurturing talent to align with long-term business goals. Her deep understanding of workforce planning, succession planning, and performance management has enabled her to shape high-impact HR strategies for organizations across industries. Her work is particularly distinguished by her ability to lead through change—having successfully managed HR transformations during mergers, acquisitions, and reorganizations, she ensures seamless transitions that prioritize both business outcomes and employee well-being.

Jeanne holds an MBA from Babson College, a BA from Tufts University and SPHR certification. Her dedication to fostering inclusive, innovative, and strategic HR environments, combined with her firsthand experience, has made her a trusted advisor to business leaders. Jeanne’s passion for helping organizations thrive through their people is evident in every project she undertakes, making her an invaluable resource for any company looking to elevate their HR functions and align them with broader business objectives.

As a seasoned HR professional with over 15 years of experience, Kat joins Flex HR dedicated to enhance business operations through a diverse range of specialized services. Her knowledge spans multiple domains, ensuring that businesses thrive and reach their goals efficiently and effectively. Kat’s passion is to provide comprehensive support tailored to meet the unique needs of each client. She is committed to helping businesses achieve their goals and enhance their operations.

 

Kat specializes in delivering strategic HR solutions that drive organizational success. She is keen to assess HR needs, develop tailored strategies, and implement initiatives that align with business objectives. Kat is proficient at organizational change management, and the design and implementation of comprehensive HR programs including workforce planning, talent acquisition, and performance management.

 

Previously, Kat has successfully advised on complex organizational changes such as mergers and cultural transformations, ensuring seamless transitions and enhanced operational efficiencies. She is adept at managing employee relations, offering guidance on conflict resolution and compliance with employment laws while minimizing legal risks. Kat also manages benefits administration, recruitment, policy development, and employee relations. She implements robust HR technology solutions to streamline processes and improve data accuracy, further demonstrating her commitment to enhancing organizational effectiveness.

 

Kat has her Society of Human Resources certification, and received her Masters certificate HR Management from Villanova University.

 

As a wife of 26 years and mother of 3, Kat is a woman of many hats and even more coffee! When she’s not juggling family roles like a circus performer, you can find her passionately teaching American Sign Language to anyone with willing hands. In her spare time, she believes in making all gifts personalized because why buy generic when you can sprinkle a little magic – from heartwarming to hilarious, she ensures every gift says, “I get you.”

Jenn comes to Flex HR with extensive HR generalist experience working for an Insurance Fortune 500 company focusing on Employee Relations, Quality Assurance, Process Design & Improvement and Training. Her broad knowledgebase in compliance, complex employee relations investigations, talent management and development, onboarding, education facilitation, succession planning, and workforce transition planning make her an asset to Flex HR’s team.

 

Recently, Jenn conducted a complex high-profile investigation to which the case resulted in litigation where the company was awarded substantial damages, due to facts and extensive evidence obtained during the investigation.

 

Jenn has a passion building trusted relationships with key stakeholders and strategic client advisor/business partners with strong problem solving and people skills.

 

She earned her Bachelor of Science degree in Business Management with an HR  concentration and minor in Psychology from North Carolina State University. Jenn has her PHR certification and is also certified with SHRM.

 

Jenn has been married to her songwriter husband for over 22 years, and they reside just outside of Nashville, TN. Jenn keeps busy with their two daughters, one who attends the University of North Alabama in Florence, AL, and the other who plays high school volleyball. She spends a lot of time watching her compete at school and on the road throughout during volleyball club season. In her spare time Jenn enjoys spending time on the lake boating with friends and family and spending time with their Golden Retriever/Yellow Lab mix dog, Lucy.

Oksana comes to Flex HR as a Dynamic and dedicated HR professional with expertise in all facets of HR administration including recruitment, onboarding, interviews, benefits, compensation, performance management, regulatory compliance, conflict management and payroll. She is exceptionally adept in process and productivity improvements through efficient communications and information coordination.

 

As an analytical problem-solver, Oksana demonstrates the capacity to leverage data analytics and performance metrics to develop strategic solutions. She prides herself on having excellent communication, being an engaging presenter, and champion of employee relations.

 

Oksana is is passionate about increasing employee engagement by creating new programs that drive results to increase attraction, development, and retention of talent. She also feels strongly about leading DEI efforts throughout organizations.

 

Oksana received her Bachelor of Arts, at the University of Texas at Austin, and a Graduate Certificate in Human Resources Management, Colorado State University. She also holds the title of Society for Human Resources Management Certified Professional (SHRM-CP).

 

Originally from Ukraine, Oksana speaks 3 languages. She has a daughter and a Doberman. Her hobbies include Legos, puzzles, reading, and dance. When she isn’t working hard, Oksana loves being near a body of water as her family has an annual tradition of taking a cruise around Thanksgiving.

With over ten years of expertise and certified endorsements, Shannon joins our Flex HR team. As a service-oriented leader, Shannon’s forte includes developing the most effective hiring practices for employers and improved job search strategies for job seekers.

 

Shannon’s proficient track record includes increased direct-hire placements among teams, high client retention and rapid job placements for mid-level to executive roles in a variety of industries. Her dedication and exceptional abilities have consistently yielded high growth within organizations throughout her profession.

 

She earned both her BS in Psychology and BA in Sociology from University of New Orleans, and an MA in Industrial/Organization Psychology from Louisiana Tech University. Most recently, she has completed her coursework toward a Doctorate in Psychology from The Chicago School of Professional Psychology.

 

Shannon is distinguished by certified credentials that signify her expertise and dedication to the highest degree of professionalism. She is a Certified Staffing Professional as well as a Certified Search Consultant with the American Staffing Association. She is also a dynamic presenter and speaker having led numerous workshops for various organizations. Using her mastery and leadership abilities, Shannon is invariably passionate about her goal to positively impact the lives of others.

 

She enjoys volunteering with her church and local nonprofit, Empower225, and serves on two organizations in Chicago as a Board member. She is a mother of two – 1 daughter and a bonus daughter – and two fur babies – oversized cats who act like dogs. Shannon spends most of her time with family, friends, and helping people in need. She is so passionate for the work that she does, which never really feels like work to her.

Abby Duran is a strategic Human Resources executive and advisor, with 25+ years of experience in developing and implementing people programs that drive and complement business priorities in entrepreneurial and transitional environments. She joins Flex HR as a trusted advisor to senior leaders in achieving business results through people has helped her inspire trust and team engagement through transparent communication, setting realistic expectations, celebrating achievements and failures, all with a sense of humor. Abby’s experience has spanned diverse industries including technology, beauty and consumer products, luxury retail, sports and entertainment, non-profit and legal, with emphasis on talent development, employee engagement and communications, re-structures and the “people integration” aspect of mergers and acquisitions.

 

Abby’a recent consulting focus has been on executive coaching and human resources advisory, centering on agile start-ups, private equity, non-profits and small-to-mid-size companies.  A strong believer in proactively growing talent for key roles, she specializes in providing individual coaching for “leaders on the rise” and clients in the midst of career transitions.

 

As a journalism major and former business reporter, Abby was able to segue her writing skills and curiosity to interviewing candidates and matching them with their dream jobs as a recruiter. Abby’s most pivotal experience was as Vice President HR for various business units and brands at L’Oréal USA, spanning a 21-year tenure, that encompassed different channels of distribution in mass market, luxury, professional hair care, and dermo-cosmetics categories as well as supply chain.  She further solidified her experience with mergers, acquisitions, and scaling businesses for growth, while building teams for launches of L’Oréal’s European brands in the US market. It was during this time that Abby attained the Associate Certified Coach designation from the International Coaching Federation, to assist and advise leaders through organizational transformation initiatives.

 

Perviously, Abby was Chief Human Resources Officer at Saks Off 5^th, the off-price luxury retailer with 100+ stores in the US and Canada, where she rebuilt the HR function, following a restructure of the company’s business model. She oversaw the COEs of Employee Experience (Talent Acquisition, Talent Management & Development, DEI), Total Rewards and the HR Business Partner & Employee Relations teams.

 

Abby holds an M.S. in Human Resources Management from The New School, and a B.A. in Journalism & Latin American Studies from New York University. A fun fact is that Abby is bilingual in English and Spanish. She leverages her diverse HR background and complements her coaching approach with predictive workplace performance tools, in which she is certified. She has also earned a certification in workplace investigative interviewing from Wicklander-Zulawski & Associates.

 

When Abby is not at work, she loves to read biographies (interested in people’s origins and how their experiences shaped who they are); steming from her original career as a journalist and curiosity about people and what makes them “tick.” She also enjoys traveling, playing golf and skiing. Abby is an animal lover and currently has cats she fosters on occasion until they have found their forever homes.

Cindy is a result driven leader in Human Resources with over twenty years of experience ranging from private family-owned businesses to a Global Fortune 500 company. Cindy is an accomplished leader with a history of success and experience in all aspects of human resource management, including planning and leading human resource programs, employee relations, building effective teams and ensuring enterprise compliance and reporting (OFCCP, EEOC and Vets 100) along with Inclusion and Diversity initiatives. Throughout her career, Cindy has worked closely with business leaders to identify management/employment development needs and design, implemented, and facilitate training.

Cindy’s passion is working with new leaders to help them build effective teams and realize their goals. Currently Cindy is working as a consultant in the HR/Talent Management Industry, targeting small to medium companies with a need for all things HR. Her work includes Talent recruiting and development, manager training, building effective teams, employee relations, employment law and regulations, Employee handbooks, Job Classifications and Pay Rates, interviewing, annual reviews, harassment training, Regulation compliance, Group Health insurance and other employee/employer relations matters.

Cindy and her husband currently live in Metro Atlanta and are actively developing a small farm in North Georgia. Cindy is an active member of SHRM (Society of Human Resource Management and volunteers with a local organization supporting single mothers.

Heleen Grossman is a results-oriented executive with over 30 years of experience in Human Resources and Sales. She has multifaceted experience with major Fortune 100 companies such as Mars, Inc., Quaker Oats, PepsiCo, and Kimberly Clark.

 

Her current area of focus however is working closely with Senior Leaders within smaller organizations to help them with their Human Resources challenges. This includes audits, compliance, training (including Respectful Workplace training), employee relations, and integrating or creating new procedures and policies to reduce risk in
the organization.

 

Heleen is a native of Atlanta and holds a degree in Business Management from the University of Georgia and a Masters Degree in Human Resources from Georgia State University.

 

She is currently a member of SHRM – The Society of HR Management (National and Atlanta Chapter), Professional Women’s Network, a mentor for Pathbuilders (a mentoring organization for women), member of several Chambers and Networking Alliances, and a volunteer in her community for many local programs and projects.

Mary Ann is an experienced, senior human resources professional with a passion to encourage and support a strengths-based culture in a professional, ethical manner. She uses fresh ideas and proven knowledge to build, develop and transform organizations and staff for optimum operational success. Mary Ann has over 30 years of HR knowledge and is skilled in creating an employee-oriented, high-performance culture while emphasizing goal attainment and superior workforce optimization.

 

Mary Ann’s comprehensive background includes working at major companies like AER Energy Resources and Siebel Systems, which was bought by Oracle. Mary Ann has a very broad knowledge base that contributes to her successful consulting including implementing HR policies, payroll procedures, compliance audits, employee & management training, benefits, payroll, leave administration, compensation analysis, recruiting & talent acquisition, performance management, and employee engagement.

 

Mary Ann has built multiple start-up HR departments with emphasis on compliance and systems support. This included identifying and implementing HRIS systems and all processes guiding the support and compliance in the HR functions. She coached, guided and counseled the development of individuals, the organization and the strategic recruiting process.

 

Certifications:

• Senior Professional in Human Resources (SPHR)
• IPMA-Senior Certified Professional (IPMA-SCP)
• SHRM-Senior Certified Professional (SHRM-SCP)

 

Education:

• University of Tennessee, Knoxville

As a seasoned HR executive, Jacki joined Flex HR and continues her proven and repeated track record of building, leading, and scaling high performing People teams for global, high growth technology companies.

 

Before coming to Flex HR, Jacki’s experience includes building a robust and highly talented HR organization that enabled the business to scale from $1M to 100M+ revenue and expand internationally in two years. She also grew the employee headcount grew from 100 to 2,000 within the same time period which resulted in the sale of the company where she led integration efforts.  In another role, she grew the employee base from 650 to 1500 in over 23 countries in two years.  This included scaling the People function globally and introducing a shared services model for the business as well as leading the integrations of four acquisitions. Other positions she’s held include running global HR for publicly traded and private-equity backed companies.

 

Jacki enjoys the Chief People Officer role where she builds and oversees all the people operations, business partners, total rewards, HRIS, talent acquisition, talent development, DEIB, Mergers & Acquisitions, and engagement programs to support a company’s growth. She is very knowledgeable in directing operations on a global level with experience with Global People Teams and heading up Global HR departments.

 

Jacki received her Bachelor’s Degree from State University of NY and her Masters in HRD, from Georgia State University.  She is originally from upstate NY, but has lived in Atlanta for over 25 years.  Jacki is an avid Buffalo Bills fan, loves to travel, and is an animal rescue advocate.

HR Consultant based in Tampa, FL

Carolyn A. Hill is a seasoned Human Resources executive with over 20 years of proven leadership experience across diverse industries, including pharmaceuticals, medical devices, professional services, consumer products, and manufacturing. With deep expertise as a strategic business partner, Carolyn has supported a wide range of client groups—sales and marketing, engineering, operations, manufacturing, & customer service, and corporate functions—within complex, matrixed, and multi-site environments.

Carolyn has held senior leadership roles within both Fortune 500 companies and growth-stage organizations, where she has led large-scale transformation efforts, workforce planning initiatives, and post-acquisition integrations. Notably, she directed all start-up HR functions for Avion Pharmaceuticals, building the HR infrastructure from the ground up, and later served as an HR leader for Kimberly-Clark Healthcare (now Avanos), where she facilitated a $600M divestiture and post-M&A integration. Her hands-on leadership spanned talent management, employee engagement, organizational design, compensation strategy, benefits, and performance systems integration.

In her consulting work, Carolyn has served as a trusted advisor to executive teams, providing fractional HR leadership and project-based guidance through periods of significant change, scale, and organizational redesign. Her approach is both strategic and practical, rooted in best practices but tailored to the unique needs of each business.

Her core areas of expertise include:

• Strategic HR Planning & Business Partnership
• Mergers & Acquisitions / Post-Acquisition Integration
• Talent Development, Succession Planning & Organizational Design
• Culture Transformation & Change Management
• Employee Relations, Performance Management & Coaching
• HR Systems Implementation, Total Rewards & Compliance
• Leadership Development Workshops & Training Facilitation

Carolyn holds an MBA in Human Resource Management from Fairleigh Dickinson University and a B.A. in Psychology with a concentration in industrial and organizational psychology from Montclair State University. She is certified in Prosci’s ADKAR Change Management Methodology and is a Wiley-authorized DiSC facilitator, specializing in Agile EQ, Productive Conflict, and Leadership Development programs.

Now based in Tampa, FL, Carolyn continues to advise organizations nationwide as a high-impact HR consultant—trusted for her integrity, collaboration, and ability to bring structure and results in times of growth and transformation.

Felecia has a multifaceted background in human resources and project management spanning across the legal, financial and e-commerce industries. She brings a unique blend of strategy, operational expertise, regulatory knowledge, and people solutions to help businesses build impactful and sustainable HR programs.

Felecia takes a people-first approach to consulting. She draws on over 19 years of experience supporting mid-sized to large, multi-state and global organizations, and a commitment to continuous learning. Her partnership centers around understanding each client’s unique objectives and organizational dynamics, and equipping them with the tools, strategies, and hands-on support needed to navigate change, drive growth, and strengthen workforce effectiveness. She is passionate about helping businesses and individuals overcome challenges through practical, sustainable solutions tailored to their specific goals, culture, and resources.

Client service is always a top priority. Felecia brings a Human Resources lens to business strategy, transforming obstacles into opportunities and ideas into actionable results. She is a trusted advisor and thought partner, known for her ability to simplify complexities and seamlessly adapt across HR functions, teams, and organizational levels.

Felecia has led various initiatives spanning organizational change, including program implementation and rebranding, communication strategy, technology transitions, talent acquisition and retention, stakeholder engagement, compliance, medical leave and work accommodations, training and development, process streamlining, and remote work. Her career is marked by a consistent ability to bridge the gap between operational needs and people-centered solutions, shaping high-performing HR functions and empowering professionals at every level.

Education and Certifications:

• S in Business Management with a Concentration in Human Resources
• Professional in Human Resources (PHR)
• Society of Human Resources Certified Professional (SHRM-CP)
• Project Management Professional (PMP)
• Scrum Master

Alisa is an experienced senior human resources professional who uses fresh ideas and proven knowledge to build, develop and transform organizations and staff for
optimum operational success. Alisa is a relationship-focused, 15+ year veteran in human resources, quality, and compliance.

 

Alisa works to perform and deliver at an exceptional level as a relationship-focused partner. She is passionate about lifting the burden of compliance from her clients, so
they can focus on growth and operational excellence. Alisa works with a variety of industries in her practice, including small businesses, nonprofits, government
agencies, education, and human services organizations.

In her HR experience, Alisa has worked at the HR Director level and has led talent acquisition teams. She has also been in many different types of HRIS and payroll platforms, created data management support systems, completed HR and payroll audits, and crafted HR policies and procedures.

 

In her spare time, Alisa is a beach enthusiast and a foster parent; she loves traveling with her husband, reading, and playing with her dog.

 

Education:

• Longwood University, Bachelor of Arts

Certifications:

• SHRM-CP

Stephanie is a high-performing human resources and recruitment professional coming to Flex HR with over 15 years of HR generalist, employee relations, training and development, and recruiting/talent acquisition experience. Her strengths include affiliating HR strategy to organizational and departmental goals, combating personnel issues and organizational development that align with organizational mission, vision, and values.

 

Although her HR passion is HR policies and procedures, Stephanie is also experienced in talent acquisition, employee relations, employee engagement, training and leadership development, benefits and compensation, employment and labor compliance, performance review processes, and human capital management.

 

Receiving her Bachelor of Arts at the University of Kentucky, Stephanie then earned her Master of Science in Human Resources at Western Carolina University. She also is certified with the Society of Human Resource Management and remains a member.

 

Stephanie resides in Florida with her husband and two young boys. She enjoys running and in her free time, makes iced cookies for friends, family, and sometimes clients!

Anu is a progressive, results-driven HR professional with a proven track record of driving people strategies across global, high-growth organizations. Anu has partnered with leaders to build and run high-performing HR functions, navigating complex business cycles, start-up environments, and large-scale transformations. She has held leadership roles at Accenture, Sourcebooks, and leading financial institutions.

 

Anu has expertise across talent acquisition, new hire onboarding and integration, talent management and succession planning, HR policy design, leadership coaching, and employee engagement.

 

Her most recent HR consulting assignments include serving as a fractional HR leader for a nonprofit organization, designing a global learning program for a leading pharmaceutical company, advising a manufacturing conglomerate on U.S. talent acquisition strategies, implementing performance management process, reviewing company employee handbook.

 

Education:
• Chief Human Resources Officer (CHRO) Program, Wharton
• Master’s in human resources, Symbiosis, India

 

Anu is passionate about helping organizations optimize their people strategies to drive business success.

Pam is an innovative Human Resource Professional with more than 30 years in HR roles, and 20 years as the top HR Executive. While highly skilled in Human Resource strategy, organizational culture, legal compliance, policy formulation, process improvement, labor/employee relations, compensation and benefits, risk management, HRIS system implementation, talent recruitment and retention, Pam brings so much talent to Flex HR.

 

Passionate about her collaborative leadership style, Pam contributes her excellent communication and presentation skills. Pam is fervent about creating unified cultures and identities for organizations.

 

She has developed Global HR functions from scratch, leading HR strategy, organizational development, onboarding polices & procedures, payroll, benefits, workday implementation, development & acceptance, talent retention & acquisition, employer branding, compensation & benefits, employee benefits, leadership development, compliance, performance management, rewards & Measures, succession planning.

 

Pam received her Master of Business Administration, with an HR Concentration, at Duquesne University, Pittsburgh, PA, in addition to a BA in Psychology, Business Certificate, HR. Other memberships and certifications include:

• Senior Professional in Human Resource (SPHR) Certification,earned from HRCI
• Senior Certified Professional (SHRM-SCP) earned from SHRM
• Society for Human Resource Management
• Pittsburgh Human Resource Association
• Atlanta Human Resource Association

 

After spending her entire life in Pennsylvania, Pam moved to Atlanta in 2017 with her husband, and one of his two grown boys. They have a food-motivated kitty named “Bubba”, who is usually sleeping in Pam’s office or on her desk when she is working. When Pam is not working with clients, she’s usually using her passport to travel somewhere with palm trees, sand, and warm water.

Nicole is an experienced Human Resources professional who utilizes process-oriented approaches to build, develop and transform organizations and staff for optimum operational success. She has over 17 years of HR knowledge and is skilled in creating an employee-oriented, high-performance culture while emphasizing goal attainment and superior workforce optimization.

 

Her comprehensive background includes working at major companies like Target and CSI Laboratories. Nicole has a very broad knowledge base that contributes to her successful consulting including implementing HR policies, programs & procedures, compliance audits, employee & management training, benefits, payroll, leave administration, compensation analysis, recruiting & talent acquisition, performance management, and employee safety measures.

 

Nicole has built many start-up HR Departments with emphasis on compliance. This included identifying and implementing HRIS systems and all processes guiding the support and compliance in the HR functions. She coached, guided and counseled the development of individuals, the organization and the strategic recruiting process.

 

Education:
M.S. of Management in Healthcare and Administration from the University of Maryland
B.S in Biology from the State University of New York

Teresa Monday joined Flex HR, Inc. at the beginning of 2009, to lead the Recruiting/Executive Search efforts for all Flex HR’s Clients. Teresa’s responsibilities include managing the recruiting process, consulting with our clients on new hiring needs, talent acquisition, on-boarding and future talent growth planning with our clients. Teresa or a member of her team also works virtually or at our client’s sites as needed on a consulting basis part time when a full time recruiter is not needed year round.

 

Teresa is a proven and accomplished Recruiting professional with over 20 years of experience providing consultative services including both Corporate and the Staffing Industry to include 12 years of Management experience. Working both sides within recruiting industry, she has been able to provide upscale candidates to all her clients past and present regardless of industry or position.

 

Teresa has implemented HR initiatives that have had an impact on business objectives, has lowered turnover rates for companies by 50% within the 1st year of servicing a client by understanding the company’s exact needs and most importantly, driving their business performance. Some initiatives include talent acquisition, career development, compensation analysis, performance management, workers’ comp, train the trainer, employee relations, workforce planning, forecast needs, strategic staffing and talent management. Listening and understanding the clients exact need is Teresa’s biggest asset to all our clients.

Tiffany Patel is a seasoned HR leader and strategic partner with over 15 years of experience building and scaling people operations across startups, SMBs, tech firms, and marketing agencies. Known for her practical, people-first approach, Tiffany thrives at the intersection of systems, culture, and compliance—helping founders and teams navigate rapid change while staying grounded in values and results.

Tiffany works with early-stage companies and scaling teams to establish foundational HR programs, optimize tools and vendors, and provide trusted guidance on everything from onboarding to performance management. Her background spans a wide range of industries and environments, with hands-on experience managing global HR operations in the U.S., Canada, Mexico, and the U.K.

Tiffany’s areas of expertise include HR infrastructure design, handbook and policy development, benefits strategy, PEO transitions, performance management, employee relations, and change management. She is a trusted advisor to executives and an empathetic partner to managers navigating sensitive conversations and organizational shifts.

Education and Certifications:

Senior Professional in Human Resources (SPHR), HRCI

Bachelor of Science, Human Resource Management, Illinois State University

With over twenty five years of HR management expertise, Vivian joins our Flex HR team. She has worked for large companies and high-growth start-ups with multi-state operations. Her track record of building HR teams from the ground up, leading organizations of over 2500 employees and bolstering retention, engagement and performance is one of the many assets she brings to Flex HR.

 

Vivian is a strategic thinker and thought leader who strives to influence and advise other business leaders. She has extensive knowledge of federal and multi-state employment laws, policy creation and execution, change management, health benefits, and compensation planning. She also previously supported a region of 10,000 employees providing employee relations guidance, service culture training and conducted HR audits across the organization.

 

She earned her Bachelor of Fine Arts degree at Georgia State University. Vivian is very excited for her daughter to attend the University of Alabama. She has 2 rescue cats and one dog. Vivian and her daughter are volunteers at Fur Kids Atlanta a no-kill animal shelter. When she is not saving the HR world, Vivian loves to run and has run in 27 marathons including 2 Boston marathons.

With over 25 years of experience, Leslie has proven talent in Human Resources Management with a strong ability to communicate ideas and objectives in a fast paced, dynamic growth environment. Her areas of expertise include employee relations, employee engagement, coaching, HR systems, performance management, talent management, compensation, payroll, policy, procedure development & implementation.

 

She has worked with companies of all sizes, globally, in various industries including manufacturing, health, safety & environmental sector, technology, and banking to further add to her background.

 

Leslie received her M.S. in Human Organization Science – HR Development from Villanova University, and also has a B.A. in Psychology from West Virginia University. Leslie holds a Strategic HR Business Partner Certification from the Human Capital Institute.

 

Married with 3 kids, Leslie enjoys watching her kids play lacrosse. When she isn’t watching lacrosse, Leslie enjoys working out, walking her Australian shepherd, and reading. She is a retired ultimate frisbee player of 20+ years.

Tara comes to Flex HR as a Strategic and results-driven HR Professional with a proven track record in HR Transformation and Commercial Excellence. Overseeing end-to-end Talent Strategy, she brings a wealth of experience in recruiting, talent development, and organizational effectiveness. Tara has a passion for leveraging her expertise in aligning talent programs with business objectives and driving engagement in a dynamic and innovative environment.

 

Previously, Tara spearheaded the Management Operation System (MOS) to ensure alignment with CEO and leadership team expectations of a major, multinational publicly traded, NYSE company. She improved organizational processes, partnered with a Global HR business software product to transform and realign HR efforts, drove performance management tactics, managed talent and recruiting, ran onboarding tasks, coached senior leadership teams, led training & development programs, and foresaw D&I initiatives.

 

Tara received her Bachelor of Arts with a minor in Human Resources at Mount Union College. And she received her Master of Business Administration in HR through Keller Graduates School of Management in Ohio. She holds the following certifications:

• Crucial Conversations Trainer Certification
• Executive Presentation Skills Training Certification
• Project Management Certification
• 360 Coach Certification (Korn Ferry)
• Integrated Talent Management (ATD)

Tara really brings a zest for life cultivated through her diverse range of hobbies and interests.  When Tara is not immersed in the world of HR, you’ll find her traversing the globe with her husband, indulging in boating escapades during the summer, hitting the slopes on skis during winter, and kicking up some friendly competition in a co-ed soccer league year round. A fun fact is that she is a proud identical twin, and that she recently conquered 7 countries in a single summer, with Greece claiming the title of her favorite destination!

Stefanie is a results-driven Senior HR leader with 30+ years of experience, primarily in the manufacturing space. Her areas of expertise include benefits administration, HCM system optimization, employee relations, recruiting, safety, payroll, and training. She has a proven track record of developing talent, ensuring compliance, and driving business success.

 

Her HR skills include conflict resolution, employee engagement, talent management and recruitment, safety, payroll, and training; HRIS management (ADP), including setup, configuration, and reporting; developing and implementing HR policies and programs; multi-jurisdiction handbook design in compliance with labor laws and regulations; transitioning companies through the M&A process; and managing health and retirement plans.

 

Education and Certifications:

• MBA, Lake Forest Graduate School of Management
• BA, Illinois Wesleyan University
• Professional in Human Resources (PHR), HRCI
• DDI Certified Trainer
• ELI Certified Trainer
• Native German speaker. Has a basic understanding of French

 

Stefanie currently resides in the Chicago, IL area and has served as a trusted HR-oriented thought partner for business leaders across the U.S. in their development, implementation, and evaluation of people-related programs, policies, and initiatives.

Melissa’s long HR history of progressive cross functional experience in managing corporate human resource operations includes, but not limiting strategic workforce planning, organizational and policy design, compensation, benfits administration, employee relations, performance management, recruitment and talent development. She has worked for companies in the correspondent banking, health care, education, and community banking industries.

 

Commitment to building and sustaining a positive work culture through change management solutions and employee experience is Melissa’s passion. Her super power is crisis management, which played a key role in the HR departments she has helped build from the ground up for companies and in the many mergers & acquisitions she has been involved with.

 

Melissa is well-equipped with various HRIS management systems and is experienced in consolidating and implementing the standardization of policies, compensation, onboarding, and benefits processes.

 

She has worked with diverse Boards, sub-committees of boards, auditors, and regulators. Melissa is also SHRM-SCP Certified and DiSC Certified and is a member of the Allatoona SHRM and SHRM Atlanta.

 

When Melissa is not working she enjoys the company of her Husband and boxer, Lulu. She has a love for motorsports and grew up attending Nascar races and local short tracks. Her son Caleb now works in the Nascar world which has been cool to see! She also loves college football, and spending time on the lake.

Stephanie comes to Flex HR as a proven talent leader. She has a highly successful track record implementing broad range strategic initiatives across talent management, employee engagement, onboarding, training, compensation and recruiting in fast paced, highly dynamic organizations including McKinsey & Company and WW Grainger, Inc., as well as smaller organizations with less formalized structure.

 

In her HR roles, Stephanie regularly partnered with senior leaders in the organization designing and managing performance management, compensation and succession programs, onboarding and terminating team members, delivering training programs, as well as complex employee relaions and compliance support. Additionally, as a certified Professional Coach, Stephanie provided formalized coaching to leaders and high performing individual contributors to accelerate their success and contributions. Stephanie has the unique ability to easily move from broad strategy design to rolling up her sleeves and focusing on the details. Prior to her roles in HR, Stephanie worked in marketing and sales and understands the importance of ensuring the HR strategy aligns with business goals.

 

In addition to her traditional HR experience, Stephanie also spent time in a volunteer role leading a non-profit public school foundation, and currently volunteers on the Talent & Culture Committee at The Josselyn Center, a non-profit that provides community-based mental health care and outreach. Stephanie received her Master of Science in Human Resources (MSHR) at Loyola University Chicago, and also has her SPHR Certification. Additionally, she is a certified leadership and career coach through the Institute of Professional Excellence in Coaching (IPEC).

 

When Stephanie is not working, she enjoys working out, reading, taking walks with her dog, watching her daughter’s track and cross country meets and spending summers at her son’s many travel baseball games.

HR Consultant based in Dallas, TX

Krystal Woolley is an innovative human resource professional with more than 15 years of experience. Krystal brings so much talent to her clients at Flex HR with her skills in human resource strategy, organizational culture, legal compliance, policy formulation, process improvement, labor/employee relations, compensation and benefits, risk management, HRIS system implementation, talent recruitment and retention.

 

As a certified strategic HR business partner, she excels at helping businesses grow their teams and refine strategies with expertise. Krystal takes a hands-on and strategic approach to providing expertise in the areas of employee relations, workforce planning, diversity & inclusion, performance management, employee retention, and OSHA projects as necessary. She enjoys serving as a coach to managers and employees, uniting all people-related issues to ensure that people stand high on the forefront of business agendas.

 

Krystal works with companies who are based in the U.S. but also have employee groups in Canada, the UK and Ukraine. Krystal is well-versed in creating strategies for working with different cultures and work expectations.

 

Krystal is pursuing her master’s in business administration with a concentration in human resources. Krystal also holds the following certifications:

• Strategic Human Resources Business Partner from the Human Capital Institute
• Professional Life Coach Certification from AOE
• Communications Specialist Certification from Bakersfield College

 

Krystal has a bachelor’s degree in organizational leadership from Fresno Pacific University. She is a dedicated contributor to the field, serving as a board member of her local chapter of the Society for Human Resource Management. Beyond her professional pursuits, Krystal loves exploring the outdoors with her family and giving back to her community.