Consultants

Alisa is an experienced senior human resources professional who uses fresh ideas and proven knowledge to build, develop and transform organizations and staff for optimum operational success. Alisa is a relationship-focused, 15+ year veteran in human resources, quality, and compliance.

Alisa works to perform and deliver at an exceptional level as a relationship-focused partner. She is passionate about lifting the burden of compliance from her clients, so they can focus on growth and operational excellence. Alisa works with a variety of industries in her practice, including small businesses, nonprofits, government agencies, education, and human services organizations.

In her HR experience, Alisa has worked at the HR Director level and has led talent acquisition teams. She has also been in many different types of HRIS and payroll platforms, created data management support systems, completed HR and payroll audits, and crafted HR policies and procedures.

In her spare time, Alisa is a beach enthusiast and a foster parent; she loves traveling with her husband, reading, and playing with her dog.

Education:

• Longwood University, Bachelor of Arts

Certifications:

• SHRM-CP

Jessica has nearly 20 years of accounting & payroll experience both as a private employee and a public accountant, including payroll operations management for a nationwide accounting firm. As Director of Payroll Tax, Jessica leads the payroll tax division at Flex HR and its lead payroll tax consultants. Jessica has built a high performing team that prides itself on offering end-to-end payroll solutions including tax registrations, migrations and implementations, and tax notice resolution.

Often considered a unicorn in her field, Jessica has cross functional knowledge in HR, payroll, and accounting, and provides solutions that bridge issues across these areas when they pertain to payroll tax.

Payroll Tax work for small and large size companies has become a niche needed by employers to which they outsource to Flex HR, with Jessica defining the solutions. Recently Jessica has been conducting quarterly Payroll Tax webinars, each with a specific theme such as common payroll tax issues for multi-state employees.

Jessica has broad knowledge of payroll platforms and is well-versed in Netchex, Paylocity, Paycor, Rippling, Gusto, ADP, and Paychex. She carries certifications from multiple platforms, including Gusto and Quickbooks Online. Jessica has led multiple implementations and migrations of payroll systems throughout the years and is well versed in quantitative skills and data analysis.

Jessica received her BS degree from Austin Peay State University. She is a member of the American Payroll Association and American Institute of Professional Bookkeepers. When Jessica isn’t pouring over spreadsheets, she’s usually gardening, decorating, or kicking the ball for her dog Charlie.

Felecia has a multifaceted background in human resources and project management spanning across the legal, financial and e-commerce industries. She brings a unique blend of strategy, operational expertise, regulatory knowledge, and people solutions to help businesses build impactful and sustainable HR programs.

Felecia takes a people-first approach to consulting. She draws on over 19 years of experience supporting mid-sized to large, multi-state and global organizations, and a commitment to continuous learning. Her partnership centers around understanding each client’s unique objectives and organizational dynamics, and equipping them with the tools, strategies, and hands-on support needed to navigate change, drive growth, and strengthen workforce effectiveness. She is passionate about helping businesses and individuals overcome challenges through practical, sustainable solutions tailored to their specific goals, culture, and resources.

Client service is always a top priority. Felecia brings a Human Resources lens to business strategy, transforming obstacles into opportunities and ideas into actionable results. She is a trusted advisor and thought partner, known for her ability to simplify complexities and seamlessly adapt across HR functions, teams, and organizational levels.

Felecia has led various initiatives spanning organizational change, including program implementation and rebranding, communication strategy, technology transitions, talent acquisition and retention, stakeholder engagement, compliance, medical leave and work accommodations, training and development, process streamlining, and remote work. Her career is marked by a consistent ability to bridge the gap between operational needs and people-centered solutions, shaping high-performing HR functions and empowering professionals at every level.

Education and Certifications:

• S in Business Management with a Concentration in Human Resources
• Professional in Human Resources (PHR)
• Society of Human Resources Certified Professional (SHRM-CP)
• Project Management Professional (PMP)
• Scrum Master

HR Consultant based in Tampa, FL

Carolyn A. Hill is a seasoned Human Resources executive with over 20 years of proven leadership experience across diverse industries, including pharmaceuticals, medical devices, professional services, consumer products, and manufacturing. With deep expertise as a strategic business partner, Carolyn has supported a wide range of client groups—sales and marketing, engineering, operations, manufacturing, & customer service, and corporate functions—within complex, matrixed, and multi-site environments.

Carolyn has held senior leadership roles within both Fortune 500 companies and growth-stage organizations, where she has led large-scale transformation efforts, workforce planning initiatives, and post-acquisition integrations. Notably, she directed all start-up HR functions for Avion Pharmaceuticals, building the HR infrastructure from the ground up, and later served as an HR leader for Kimberly-Clark Healthcare (now Avanos), where she facilitated a $600M divestiture and post-M&A integration. Her hands-on leadership spanned talent management, employee engagement, organizational design, compensation strategy, benefits, and performance systems integration.

In her consulting work, Carolyn has served as a trusted advisor to executive teams, providing fractional HR leadership and project-based guidance through periods of significant change, scale, and organizational redesign. Her approach is both strategic and practical, rooted in best practices but tailored to the unique needs of each business.

Her core areas of expertise include:

• Strategic HR Planning & Business Partnership
• Mergers & Acquisitions / Post-Acquisition Integration
• Talent Development, Succession Planning & Organizational Design
• Culture Transformation & Change Management
• Employee Relations, Performance Management & Coaching
• HR Systems Implementation, Total Rewards & Compliance
• Leadership Development Workshops & Training Facilitation

Carolyn holds an MBA in Human Resource Management from Fairleigh Dickinson University and a B.A. in Psychology with a concentration in industrial and organizational psychology from Montclair State University. She is certified in Prosci’s ADKAR Change Management Methodology and is a Wiley-authorized DiSC facilitator, specializing in Agile EQ, Productive Conflict, and Leadership Development programs.

Now based in Tampa, FL, Carolyn continues to advise organizations nationwide as a high-impact HR consultant—trusted for her integrity, collaboration, and ability to bring structure and results in times of growth and transformation.

As a seasoned HR executive, Jacki joined Flex HR and continues her proven and repeated track record of building, leading, and scaling high performing People teams for global, high growth technology companies.

Before coming to Flex HR, Jacki’s experience includes building a robust and highly talented HR organization that enabled the business to scale from $1M to 100M+ revenue and expand internationally in two years. She also grew the employee headcount grew from 100 to 2,000 within the same time period which resulted in the sale of the company where she led integration efforts. In another role, she grew the employee base from 650 to 1500 in over 23 countries in two years. This included scaling the People function globally and introducing a shared services model for the business as well as leading the integrations of four acquisitions. Other positions she’s held include running global HR for publicly traded and private-equity backed companies.

Jacki enjoys the Chief People Officer role where she builds and oversees all the people operations, business partners, total rewards, HRIS, talent acquisition, talent development, DEIB, Mergers & Acquisitions, and engagement programs to support a company’s growth. She is very knowledgeable in directing operations on a global level with experience with Global People Teams and heading up Global HR departments.

Jacki received her Bachelor’s Degree from State University of NY and her Masters in HRD, from Georgia State University. She is originally from upstate NY, but has lived in Atlanta for over 25 years. Jacki is an avid Buffalo Bills fan, loves to travel, and is an animal rescue advocate.

Mary Ann is an experienced, senior human resources professional with a passion to encourage and support a strengths-based culture in a professional, ethical manner. She uses fresh ideas and proven knowledge to build, develop and transform organizations and staff for optimum operational success. Mary Ann has over 30 years of HR knowledge and is skilled in creating an employee-oriented, high-performance culture while emphasizing goal attainment and superior workforce optimization.

Mary Ann’s comprehensive background includes working at major companies like AER Energy Resources and Siebel Systems, which was bought by Oracle. Mary Ann has a very broad knowledge base that contributes to her successful consulting including implementing HR policies, payroll procedures, compliance audits, employee & management training, benefits, payroll, leave administration, compensation analysis, recruiting & talent acquisition, performance management, and employee engagement.

Mary Ann has built multiple start-up HR departments with emphasis on compliance and systems support. This included identifying and implementing HRIS systems and all processes guiding the support and compliance in the HR functions. She coached, guided and counseled the development of individuals, the organization and the strategic recruiting process.

Certifications:

Senior Professional in Human Resources (SPHR)
IPMA-Senior Certified Professional (IPMA-SCP)
SHRM-Senior Certified Professional (SHRM-SCP)

Education:

University of Tennessee, Knoxville

Heleen Grossman is a results-oriented executive with over 30 years of experience in Human Resources and Sales. She has multifaceted experience with major Fortune 100 companies such as Mars, Inc., Quaker Oats, PepsiCo, and Kimberly Clark.

Her current area of focus however is working closely with Senior Leaders within smaller organizations to help them with their Human Resources challenges. This includes audits, compliance, training (including Respectful Workplace training), employee relations, and integrating or creating new procedures and policies to reduce risk in
the organization.

Heleen is a native of Atlanta and holds a degree in Business Management from the University of Georgia and a Masters Degree in Human Resources from Georgia State University.

She is currently a member of SHRM – The Society of HR Management (National and Atlanta Chapter), Professional Women’s Network, a mentor for Pathbuilders (a mentoring organization for women), member of several Chambers and Networking Alliances, and a volunteer in her community for many local programs and projects.

Cindy is a result driven leader in Human Resources with over twenty years of experience ranging from private family-owned businesses to a Global Fortune 500 company. Cindy is an accomplished leader with a history of success and experience in all aspects of human resource management, including planning and leading human resource programs, employee relations, building effective teams and ensuring enterprise compliance and reporting (OFCCP, EEOC and Vets 100) along with Inclusion and Diversity initiatives. Throughout her career, Cindy has worked closely with business leaders to identify management/employment development needs and design, implemented, and facilitate training.

Cindy’s passion is working with new leaders to help them build effective teams and realize their goals. Currently Cindy is working as a consultant in the HR/Talent Management Industry, targeting small to medium companies with a need for all things HR. Her work includes Talent recruiting and development, manager training, building effective teams, employee relations, employment law and regulations, Employee handbooks, Job Classifications and Pay Rates, interviewing, annual reviews, harassment training, Regulation compliance, Group Health insurance and other employee/employer relations matters.

Cindy and her husband currently live in Metro Atlanta and are actively developing a small farm in North Georgia. Cindy is an active member of SHRM (Society of Human Resource Management and volunteers with a local organization supporting single mothers.

Abby Duran is a strategic Human Resources executive and advisor, with 25+ years of experience in developing and implementing people programs that drive and complement business priorities in entrepreneurial and transitional environments. She joins Flex HR as a trusted advisor to senior leaders in achieving business results through people has helped her inspire trust and team engagement through transparent communication, setting realistic expectations, celebrating achievements and failures, all with a sense of humor. Abby’s experience has spanned diverse industries including technology, beauty and consumer products, luxury retail, sports and entertainment, non-profit and legal, with emphasis on talent development, employee engagement and communications, re-structures and the “people integration” aspect of mergers and acquisitions.

Abby’a recent consulting focus has been on executive coaching and human resources advisory, centering on agile start-ups, private equity, non-profits and small-to-mid-size companies. A strong believer in proactively growing talent for key roles, she specializes in providing individual coaching for “leaders on the rise” and clients in the midst of career transitions.

As a journalism major and former business reporter, Abby was able to segue her writing skills and curiosity to interviewing candidates and matching them with their dream jobs as a recruiter. Abby’s most pivotal experience was as Vice President HR for various business units and brands at L’Oréal USA, spanning a 21-year tenure, that encompassed different channels of distribution in mass market, luxury, professional hair care, and dermo-cosmetics categories as well as supply chain. She further solidified her experience with mergers, acquisitions, and scaling businesses for growth, while building teams for launches of L’Oréal’s European brands in the US market. It was during this time that Abby attained the Associate Certified Coach designation from the International Coaching Federation, to assist and advise leaders through organizational transformation initiatives.

Perviously, Abby was Chief Human Resources Officer at Saks Off 5th, the off-price luxury retailer with 100+ stores in the US and Canada, where she rebuilt the HR function, following a restructure of the company’s business model. She oversaw the COEs of Employee Experience (Talent Acquisition, Talent Management & Development, DEI), Total Rewards and the HR Business Partner & Employee Relations teams.

Abby holds an M.S. in Human Resources Management from The New School, and a B.A. in Journalism & Latin American Studies from New York University. A fun fact is that Abby is bilingual in English and Spanish. She leverages her diverse HR background and complements her coaching approach with predictive workplace performance tools, in which she is certified. She has also earned a certification in workplace investigative interviewing from Wicklander-Zulawski & Associates.

When Abby is not at work, she loves to read biographies (interested in people’s origins and how their experiences shaped who they are); steming from her original career as a journalist and curiosity about people and what makes them “tick.” She also enjoys traveling, playing golf and skiing. Abby is an animal lover and currently has cats she fosters on occasion until they have found their forever homes.