HR Client Success & Leave of Absence Manager | Johns Creek GA

by Flex HR Flex HR No Comments

Job Title: HR Client Success & Leave of Absence Manager | Johns Creek GA
Reports: Senior VP of HR
Department: Human Resources
Location: Johns Creek, GA

Looking for something new that brings variety to your day? Want to work for a fast-growing Human Resource Company? Come join Flex HR, Inc. a 3-time winner of the award titled “One of the top 5000 Fastest growing Private Companies in America” by Fortune Magazine, and last year awarded one of the top 25 Best HR Outsourcing Company’s by “Outsourcing Gazette”!

About Flex HR:

Flex HR is a fast-growing HR outsourcing company based in Johns Creek, GA, right outside of Atlanta. We help clients in a variety of industries to help them manage their human resources and payroll. We are a team of learners who are excited to delight our clients. We are looking for a positive, curious, customer-focused, and detail-oriented person to join our team and organization.

Job Summary:

As a Human Resources & Leave of Absence Manager, you will represent Flex HR, Inc. as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution and assist with human capital management.

What you’ll be doing:

  • Communicates with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
  • Handles the FMLA leave administration process from the employees initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
  • Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.
  • Advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.
  • Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
  • Facilitates other leave requests, which may include accommodation requests under the ADA.
  • Provide exceptional quality service and effective communication with our clients.
  • Collaborate with your team to ensure thorough, accurate, and timely resolutions are provided to our clients.
  • Assist with internal projects and align with other departments to achieve company-wide goals.
  • Proactively identify issues and utilize available resources to identify appropriate solutions for client.

We are looking for people who:

  • Are resilient and can handle multiple tasks, work well under pressure, and thrive in a fast-paced environment.
  • Possess an eagerness to build rapport with clients over the phone and email, focusing on providing quick but thorough responses and taking the time to get to the root of the issue.
  • Can appropriately and effectively use resources to find and validate answers and resolve and document issues.
  • Have strong technical aptitude – proficiency with Microsoft Office applications.
  • Hold an AA degree in related field or 2-4 years of HR equivalent work experience.

We offer competitive benefits packages included (but not limited to):

Health Insurance (including prescription drug & vision coverage), Dental Insurance, Short & Long-Term Disability, Life Insurance, Flexible Spending Account, 401K Plan w/ employer matching plan, PTO, Tuition Reimbursement, Professional Association Fee Reimbursement, Profit Sharing & Flex Time.


Senior HR Consultant

by Flex HR Flex HR No Comments

Job Title: Senior HR Consultant
Department: Human Resources
Location: Johns Creek, GA
Location: N/A as this is a 1099 role as an independent consultant

About Flex HR

Flex HR is a fast-growing HR outsourcing company based in Johns Creek, GA, right outside of Atlanta. We work with companies in a variety of industries to help them manage their human resources and payroll. We are a team of learners who are excited to delight our clients. We are looking for a positive, curious, customer-focused, and detail-oriented senior consultant to join our team and organization.

Our consultants enjoy putting their years of HR experience to use in guiding many clients. Backed by 20+ years of company experience and a support system gets you on pace quickly. We have many support methods and tools to enhance your ability to obtain and retain clients. You have a flexible work schedule to meet your work environment needs. Please visit our website to review our many offerings.

Job Summary:

The senior consultant provides high level human resources consulting to a variety of clients. The senior consultant will play a key role in supporting the successful growth and development of the expanding HR operations function including initiatives that drive efficiency and standardization of processes within clients. The core of this position requires a highly detailed, motivated, process-driven and proactive person who embraces the opportunity to help grow an institution where innovation, creativity and inspiration meet.

Job Responsibilities of this position are:

  • Work independently and manage all client and vendor relationships to help you grow the business.
  • Prospect for new business and vendor relationships through networking and former contacts.
  • Provide consultation, recommendations, and policy-based guidance to clients.
  • Collaborate with Flex HR’s other consultants to build team support.
  • Provide support to employee relations matters including counsel on progressive disciplinary actions in efforts to achieve improved behavior or performance standards. Provide guidance to clients concerning sensitive work-related problems.
  • Develop training and development programs for clients.
  • Serve as lead for clients in supporting and developing efficient, standardized departmental processes and procedures; Recommend new approaches/procedures and best practices to effect continual improvement of operations performed.
  • Monitor policy adherence to ensure appropriate, accurate, and consistent application including proper documentation, and legislative compliance.
  • Encourage open communications and promote a positive work environment within clients.
  • Help obtain 85-90% retention for clients.
  • Other projects as assigned by CEO.

Job Requirements:

  • 10 years of measurable success in a full scope HR generalist role with increasing responsibility; 7+ years in HR leadership role
  • Demonstrated success in leading change management initiatives across a diverse organization
  • Strong HRIS systems knowledge, employee relations, compensation and HR processes
  • Demonstrated knowledge of HR best practices & processes
  • Knowledge of Federal and State Employment Law as well as current employment related legislation
  • A strong sense of urgency and business acumen
  • Ability to understand, quickly react and motivate others to adapt to the changing organization environment is a critical key to success
  • Proven ability to establish ownership and drive assigned initiatives through to completion on time; meeting or exceeding expectations
  • Great communication and interpersonal skills; including demonstrated ability to build consensus and establish trust; outgoing personality
  • Flexible work schedule to meet the demand of your assigned Clients.
  • Self-motivated, hard-working, and eager to learn
  • Advanced level knowledge of Microsoft Suite, HRIS and ATS applications

Work Environment::

The work environment characteristics described here are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. General office environment: some stress may occur in meeting project deadlines. Uses office equipment and computer approximately 90% of the workday.