FlexHR

We help companies by providing scalable human resources leadership, with organizational guidance that builds and protects human capital at a fraction of traditional costs.

Current Job Openings

Customer Service HR Client Advocate - Johns Creek GA

Reports to: Supervisor, HR Client Advocate
Location: Johns Creek, GA

Come join Flex HR, Inc. a 3-time winner of the award titled “One of the top 5000 Fastest growing Private Companies in America” by Fortune Magazine, and last year awarded one of the top 25 Best HR Outsourcing Company’s by “Outsourcing Gazette”

This is a fun job and provides customer service and HR operational support to our Clients. To be successful you must like to be friendly and listen and talk to people. You must thrive on wanting a busy day, and be rewarded by servicing a happy client at the end of your contact. And one other huge success factor is being detailed oriented and flourish on accuracy. This position can lead to a HR Career path.

Responsibilities:

  • Point of contact for the HR department; provide outstanding customer service to clients, their employees, visitors, and staff. Must enjoy pleasant phone conversations and customer service
  • Support activities related to personnel actions, ensuring the availability of collateral materials and files to support activities such as offer letters, on-boarding, new hire orientation, and termination.
  • Help employees enroll with our online enrollment system and help them with the on-boarding process providing a great employee experience
  • Willingness to talk with clients and employees and provide exemplary customer service
  • Creating high quality customer interactions by offering creative solutions which solve customer and agent problems while reducing the customer effort.
  • Taking ownership of client and employee issues and present solutions to solve client and employee concerns/issues related to employee situations.
  • Working in a high energy, fast paced environment to provide ease of doing business while delivering high quality and exceptional service.
  • Adapting to the specific needs and concerns of clients and employees in order to build strong relationships for FHR specified business needs.
  • Demonstrating strong discipline to prioritize and manage workload including balancing the time between calls and processing paper requests.
  • Demonstrating a high degree of professionalism in all interactions.
  • Acting as a liaison with other departments to resolve problems.

 Requirements:

  • Will demonstrate confidence and ability to handle a wide variety of situations; possess a strong attention to detail with exceptional problem solving skills, critical thinking skills and the ability to multi task in a fast-paced environment.
  • AA degree in related field or equivalent work experience (a plus)
  • 1-2 years of experience preferably as an Administrative Assistance supporting multiple duties in a similar role
  • Candidates are also required to have exceptional computer skills in a Windows based environment.
  • Detail oriented and have good knowledge of Outlook, WORD and Excel
  • Strong verbal and written communication skills
  • Maintain a positive and professional demeanor

We provide an abundant level of benefits including PTO, and 401K with a company Match.

Local candidates only need to apply.

To apply for this job please click here and and attach your cover letter and resume for review to tmonday@flexhr.com.